Lanyards Tomorrow Website Privacy & Cookies Policy

CKB Ltd

HOW WE USE YOUR INFORMATION:

WEBSITE Privacy & Cookies Policy

May 2016

 

BACKGROUND:

 

CKB Ltd ® and its group brands including Bar Amigos ® and Lanyards Tomorrow ™ understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful and in a manner consistent with your rights and Our obligations under the law.

 

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

 

  1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings: 

 

“Account”

means an account that may be set up to access and/or use certain areas and features of Our Site, where functionality allows;

“Cookie”

means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;

Our Site

means any and all of the CKB Ltd group company brand websites including www.ckb.uk.com, www.baramigos.co.uk, www.baramigoswholesale.co.uk and www.lanyardstomorrow.co.uk

“UK and EU Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011, 2015 and 2016; and

“We/Us/Our”

means CKB Ltd, a limited company registered in England under 07123102, whose registered address is St. Christopher's House, Ridge Road, Letchworth Garden City, Hertfordshire, SG6 1PT, England and whose main trading address is Unit 5, Business Centre East, Letchworth Garden City, Hertfordshire, SG6 2TS.  Our other group brands including Bar Amigos ® and Lanyards Tomorrow ™ also fall under the references to We, Us and Our used in this policy.

 

  1. Information About Us

2.1          Our Site, www.ckb.uk.com, is owned and operated by CKB Ltd, a limited company registered in England under 07123102, whose registered address is St. Christopher's House, Ridge Road, Letchworth Garden City, Hertfordshire, SG6 1PT, England and whose main trading address is Unit 5, Business Centre East, Letchworth Garden City, Hertfordshire, SG6 2TSOur VAT number is 991324508.  We also operate under our group company brands of Bar Amigos ® on www.baramigos.co.uk and www.baramigoswholesale.co.uk and Lanyards Tomorrow ™ on www.lanyardstomorrow.co.uk

 

  1. Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

  1. What Data Do We Collect?

Some data will be collected automatically by Our Site (for further details, please see section 12 on Our use of Cookies), other data will only be collected if you voluntarily submit it, for example, when signing up for an Account, should this functionality be available. Depending upon your use of Our Site, We may collect some or all of the following data:

4.1          Name – to despatch products to;

4.2          date of birth - to target advertising;

4.3          gender - to target advertising;

4.4          business/company name - to dispatch products to and/ or to target advertising;

4.5          job title - to dispatch products to and/ or to target advertising;

4.6          profession - to dispatch products to and/ or to target advertising;

4.7          contact information such as email addresses, postal addresses and telephone numbers - for order queries and/ or to target advertising;

4.8          payment details – for collection of funds for products;

4.9          demographic information such as post code, preferences and interests – to target advertising;

4.10       IP address (automatically collected);

4.11       web browser type and version (automatically collected);

4.12       operating system (automatically collected); and

4.13       a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected)

 

  1. How Do We Use Your Data?

5.1          All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see section 6, below.

5.2          We use your data to provide the best possible products to you. This includes or may include:

5.2.1     Providing and managing your Account, if functionality allows;

5.2.2     Providing and managing your access to Our Site;

5.2.3     Personalising and tailoring your experience on Our Site;

5.2.4     Supplying Our products to you;

5.2.5     Personalising and tailoring Our products for you;

5.2.6     Responding to communications from you;

5.2.7     Supplying you with email newsletters that you have subscribed to.  You may unsubscribe or opt-out at any time by e-mailing support@ckbltd.com for CKB Ltd ® communications, sales@baramigos.co.uk  for Bar Amigos ® communications or sales@lanyardstiomorrow.co.uk for Lanyards Tomorrow ™ communications confirming you wish to unsubscribe.  Should you wish to unsubscribe from all of Our communications, an e-mail should be sent to support@ckbltd.com confirming this and arrangements will be made for removal from all Company mailing lists.  Please be advised that your data may need to be retained on a ‘do not contact’ list to ensure no further communications are issued

5.2.8     Market research;

5.2.9     Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience; and

5.2.10   As is required under the law for financial accounting purposes, for example.

5.3          With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and/ or post with information, news and offers on Our products. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011, 2015 and 2016.

5.4          Advertisers whose content appears on Our Site may engage in what is known as “behavioural advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using Cookies, as detailed below in section 12. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that We do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Our Site.

 

  1. How and Where Do We Store Your Data?

6.1          We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.

6.2          Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us – for example, if you are a customer from outside the EU an order confirmation e-mail will be issued to you and your internet service provider may host in a country outside of the EU. If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the Data Protection Act 1998.

6.3          Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

6.4          Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.

 

  1. Do We Share Your Data?

7.1          We may share your data with other companies in Our group. This includes Our other group company brands whose products may be of interest to you.

7.2          We may utilise third parties to supply products to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. Any third parties are subject to their own privacy policies and are also responsible for their own compliance with the Data Protection Act 1998.

7.3          We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

7.4          In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

 

  1. What Happens If Our Business Changes Hands?

8.1          We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

 

  1. How Can You Control Your Data?

9.1          When you submit information via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving marketing communications from Us which you may do by unsubscribing (see clause 5.2.7)

 

  1. Your Right to Withhold Information

10.1       You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

10.2       You may restrict your internet browser’s use of Cookies. For more information, see section 12.

 

  1. How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held) on payment of a small fee which will not exceed £10. Please contact Us for more details at support@ckbltd.com, or using the contact details below in section 13.

 

  1. What Cookies Do We Use and What For?

 

12.1       A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites.  Cookies allow a website to recognise a user’s device and provide enhanced website functionality for the user as a result.

12.2       As well as helping the website to function by allowing shopping carts, etc., to perform as they are intended to, there are other functions that cookies perform such as gathering information. Such information may include details about your visit to a site and use of a site which can then be used to improve the web browsing experience for all users of the site.

12.3       Cookies can be session cookies or persistent cookies.  Session cookies only last for the duration of your online session and disappear from your device when you close your browser.  Persistent cookies, however, stay on your device after the browser has been closed and last for the period of time specified in the cookie.  Furthermore, persistent cookies are activated each time you visit the site that the cookie was generated by and include analytics tools.

12.4       Whenever cookies or similar technologies are used online by Us, they shall be used strictly in accordance with the requirements of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011, 2015 and 2016, providing details of cookie use and guidance on privacy as per this policy.

12.5       Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products. Some cookies are “strictly necessary” to use Our Site including the transferring of goods you wish to buy to your basket to enable purchase. For more details, please refer to section 5, above, and to the remainder of section 12 below.

12.6       By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site for analysing website usage and trends. For more details, please refer to section 5, above, and to the remainder of this section below. These Cookies are not integral to the functioning of Our Site.

12.7       The Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law.

12.8       Before Cookies (other than “strictly necessary” cookies) are placed on your computer or device, subject to section 12.4,section 12.7, and section 12.11, you will be shown a message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies and/ or block them by changing your internet browser’s settings; however certain features of Our Site will not function fully or as intended.

12.9       The following first party Cookies may be placed on your computer or device:

 

Description of Cookie

Purpose

Strictly Necessary

Checkout

To facilitate checking out your online basket items

Yes

Account/ user log on

To enable you to set up an account to shop, if functionality allows, and view purchase history, etc

No

 

and the following third party Cookies may be placed on your computer or device:

 

Description of Cookie

Provider

Purpose

Social media links

Facebook, Linked In, Twitter

User can share updates or like items by hitting buttons to alert their own followers to items purchased, etc

Analytics

Google

To track user behaviour on Our Site (see table below for more detail)

Tag manager

Google

To allow site traffic to be measured as well as the impact of online advertising including social media channels

 

 

12.10    Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. This, in turn, enables Us to improve Our Site and the products offered through it. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

12.11    The analytics and tag manager service(s) used by Our Site use(s) Cookies to gather the required information. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. You may remove these Cookies and prevent future use of them by following the steps set out below.

12.12    The analytics service(s) used by this Website use(s) Cookies which include the following:

 

Description of Cookie

First / Third Party

Provider

Purpose

Visitor count

Third

Google Analytics

To measure visitors to Our Site

Visitor time on site pages

Third

Google Analytics

To review and inform the impact and appeal of Our Site pages

URL visitor came from

Third

Google Analytics

Online market intelligence

URL visitor exited to

Third

Google Analytics

Online market intelligence

Visitor behaviour on site

Third

Google Analytics

To review and inform the impact and appeal of Our Site pages

IP Address

Third

Google Analytics

Location information for consumer behaviour analysis

Web browser type and version

Third

Google Analytics

To enable cookies to function as best they can for your software needs

Operating system

Third

Google Analytics

To enable cookies to function as best they can for your software needs

Site traffic analysis

Third

Google Tag Manager

To review and inform the impact and appeal of Our Site pages

Impact of online advertising including social media channels

Third

Google Tag Manager

To review and inform the impact of Our online marketing

 

12.13    You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

12.14    You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, any login and personalisation settings that may be available.

12.15    It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

 

  1. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at support@ckbltd.com, by telephone on +44 (0)1462 682020, or by post at Unit 5, Business Centre East, Letchworth Garden City, Hertfordshire, SG6 2TS. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).

 

  1. Changes to Our Privacy Policy

We may change this Privacy Policy as we deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

  1. Implementation of Policy

This Policy shall be deemed effective as of 20th May 2016. No part of this policy shall have retroactive effect and shall thus apply only to matters occurring on or after this date